Terms of Service

Agreement to Terms

These Terms of Service govern your access to and use of the ByteForge website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you should not use our website or services.

This agreement is effective when you first access the website or use our services, whichever occurs first. Your continued use of the website constitutes acceptance of any updated Terms we may publish from time to time.

These Terms apply to all visitors, users, and others who access or use our services. Additional terms may apply to specific services, projects, or engagements, which will be communicated separately.

Service Usage and Access

Permitted Use

You may use our website to learn about our software engineering services, contact us with inquiries, and access information we provide. The website is intended for legitimate business purposes related to software development and technical consulting.

When engaging our services, you may use delivered work product according to the terms of your specific service agreement. Unless otherwise specified in writing, you receive a license to use code and systems we develop for your intended business purposes.

You agree to use our services in compliance with all applicable laws and regulations. This includes export controls, data protection requirements, and industry-specific regulations that may apply to your business or jurisdiction.

Prohibited Activities

You may not use our website or services for any unlawful purpose or in ways that could damage, disable, or impair our systems. This includes attempts to gain unauthorized access, interfere with security features, or disrupt the website's operation.

You must not copy, modify, distribute, or reverse engineer any part of our website without explicit written permission. Automated data collection tools, scrapers, or robots are not permitted without prior authorization.

Misrepresenting your identity, impersonating others, or providing false information when using our services is prohibited. We reserve the right to terminate access for users who violate these restrictions.

Fair Usage Guidelines

We expect reasonable and responsible use of our website and services. Excessive requests that could impact system performance or availability may be limited. We'll notify you if your usage appears to exceed normal parameters.

Contact forms and inquiry systems should be used for legitimate business communication. Spam, repeated identical messages, or attempts to use these systems for purposes other than contacting us about our services are not permitted.

Access Requirements

Our website is publicly accessible and does not require account creation for basic browsing. If we introduce account-based features in the future, additional terms specific to those features will apply.

You are responsible for maintaining the confidentiality of any credentials we provide for project collaboration tools or systems. Notify us immediately if you suspect unauthorized access to any accounts or systems we've provided access to.

Service Availability and Modifications

Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. The website may be unavailable during maintenance, updates, or due to factors beyond our control such as network issues or hosting provider problems.

We reserve the right to suspend or discontinue the website or any part of it without prior notice. When possible, we'll provide advance notification of planned maintenance that may affect availability.

Service Modifications

We may modify, update, or discontinue website features, content, or functionality at our discretion. This includes adding new features, removing existing ones, or changing how services are delivered or presented.

Changes to service offerings, pricing, or delivery methods will be communicated through our website or directly to active clients. For ongoing projects, modifications will be discussed and agreed upon before implementation.

Geographic Availability

Our website is accessible globally, and we serve clients internationally. However, availability of specific services may vary by location based on legal requirements, technical capabilities, or business decisions.

We operate primarily from Cyprus and serve clients in the European Union and beyond. Export restrictions, sanctions, or local regulations may affect our ability to provide services in certain jurisdictions.

Updates and Enhancements

We regularly update our website with new information, improved functionality, and enhanced security measures. These updates happen without requiring action from you and are designed to improve your experience.

For delivered work product and systems we develop, update and maintenance terms are specified in individual service agreements. We do not automatically update or modify client systems without explicit authorization.

Intellectual Property Rights

Website Content Ownership

All content on our website, including text, graphics, logos, and design elements, is owned by ByteForge or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.

You may view and use website content for personal, non-commercial purposes. Reproducing, distributing, or creating derivative works from our website content requires written permission.

Work Product Rights

Intellectual property rights in work we create for clients are typically transferred to the client upon full payment, unless otherwise specified in a service agreement. Specific terms vary by project and are documented in individual contracts.

We may retain rights to general methodologies, frameworks, and tools we develop that are not specific to your project. These reusable components remain our intellectual property and may be used in future projects.

License Grants

When you engage our services, we grant you appropriate licenses to use the systems and code we develop. These licenses are typically perpetual for custom development work, subject to payment terms and any restrictions in service agreements.

If our work incorporates third-party components or open-source software, you receive licenses according to those components' terms. We ensure all third-party licenses are compatible with your intended use.

Trademark Usage

ByteForge and our logo are trademarks. You may not use our trademarks without written permission, except when referencing our company in factual contexts. Any approved trademark usage must follow guidelines we provide.

We respect others' intellectual property rights and expect the same consideration. If you believe content on our website infringes your intellectual property, please contact us with specific details so we can investigate.

Disclaimers and Limitations

Our website and general information are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Information on our website is for general informational purposes. While we strive for accuracy, we make no representations about the completeness, reliability, or suitability of website content. Project-specific work is governed by individual service agreements with specific warranties.

To the maximum extent permitted by law, ByteForge shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or services. Our total liability for any claim related to the website is limited to the amount you paid for services, if any.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Your Responsibilities

You are responsible for ensuring your use of our website and services complies with all applicable laws and regulations in your jurisdiction. This includes data protection laws, export controls, and industry-specific requirements.

When engaging our services, you agree to provide accurate information, respond to requests promptly, and cooperate in good faith. Project success often depends on timely communication and access to necessary information and systems.

You are responsible for maintaining appropriate backups of your systems and data. While we implement best practices in our work, ultimate responsibility for business continuity and disaster recovery remains with you.

You agree to indemnify and hold ByteForge harmless from claims arising from your use of our services, violation of these Terms, or infringement of third-party rights. This indemnification survives termination of any service relationship.

Termination and Suspension

We reserve the right to suspend or terminate your access to our website if you violate these Terms or engage in conduct we deem harmful to our operations, other users, or our reputation. We'll provide notice when practical, but immediate action may be necessary in some situations.

Termination or suspension does not affect obligations that arose before termination, including payment obligations for services rendered. Provisions of these Terms that by their nature should survive termination will continue to apply.

For active service engagements, termination terms are specified in individual service agreements. These typically include notice periods, payment for work completed, and procedures for knowledge transfer and deliverable handoff.

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Cyprus, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Cyprus.

We prefer to resolve disputes amicably through direct communication. If a dispute arises, please contact us first to see if we can reach a mutually acceptable resolution before pursuing formal proceedings.

For disputes that cannot be resolved through discussion, mediation through a mutually agreed mediator may be attempted before litigation. Each party bears its own costs during mediation.

General Provisions

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise remain in full force and effect.

These Terms constitute the entire agreement between you and ByteForge regarding website use and supersede any prior agreements. Individual service agreements may contain additional or different terms that apply to specific projects.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Waivers must be in writing to be effective.

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets with notice to you.

Updates to Terms

We may revise these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, we'll update the date at the top of this page and may provide additional notice for significant changes.

Your continued use of the website after Terms updates indicates acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

For active service engagements, material changes to Terms will not affect existing contracts unless mutually agreed upon. New Terms will apply to work initiated after the update date.

Questions About These Terms

If you have questions about these Terms of Service, please contact us using the information provided at the top of this page. We're happy to clarify any provisions or discuss how they apply to your specific situation.

Contact Information